Timeless Wedding & Event Rental

(605)-342-8966
1101 E Philadelphia St, Rapid City, SD 57701

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Policies

Reservation Policy

Rental items can be reserved up to 1 year prior to an event. If availability allows, reservations can be made the day of an event.

In the early planning stages we’ll create a rental inquiry, which is a flexible, tentative rental agreement that allows a client to explore options and make changes to items and quantities at any time. No deposit is required to make a reservation inquiry. However, availability of all or any items is not guaranteed until a reservation deposit of at least 50% is made.

When rental items and quantities are finalized, we require at least a 50% deposit to hold your items. To ensure availability, we recommend making a deposit and deciding on the final rental items and quantities at least 60 to 90 days prior to the event date.

After a deposit is paid, all rental items are locked in and minor adjustments or additions - if availability allows - can be made up to 30 days prior to the event date. If cancellations are made after 30 days prior to the event, part or all of the deposit may be forfeited. Additionally, if cancellation of 50% or more of the original reserved quantity is made after 30 days prior to the event day, a re-stocking fee may be applied or the agreement may be forfeited.

Policy does not apply to tents. Please see Tent Rental Policy.

Cancellation Policy

To ensure a full refund of the deposit, we require at least a 30-day notice for all rental cancellations. If cancellation or quantities of items are reduced by 50% or more after 30 days prior to the event date, all or part of the deposit paid may be forfeited.

Policy does not apply to tents. Please see Tent Rental Policy.

Delivery/Pick-up Policy

We deliver and pick up our rental items anywhere in Rapid City, the Black Hills, and the surrounding areas. Our charges vary based on the distance traveled and the quantities and items being delivered/picked up, so please consult one of our rental experts about arranging delivery and/or pick-up of your rented items.

Delivery includes taking your items to the venue and unloading them in a neat manner at a predetermined location. Setting up or carrying items will incur additional fees. Similarly, unless prior arrangements have been made, pick-ups do not include tear-down and all items must be stacked and ready before our arrival.

Policy does not apply to tents. Please see Tent Rental Policy.

Set-up & Tear-down

We’ll gladly take care of setting up tables, chairs, and other rental items before your event and then take everything down after your event. Please discuss this with one of our wedding and event rental experts for additional pricing information.

Policy does not apply to tents. Please see Tent Rental Policy.

Downloads (.pdf)

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